1.  How does your membership work?

We have access to more than 5,000 quality resorts worldwide.  You can use the Internet to book your travel or if you prefer simply call our Toll Free Number to speak with one of our Professional Travel Representatives. 

2.  Are there any restrictions on when we can travel?

NO.  The GREAT thing about this membership is that YOU have NO Blackout Dates, NO Maintenance Fees, No Timeshare Owner Yearly Taxes to Pay.  You can travel ANY week of the year or EVERY WEEK of the year if you so choose... based on Availability.

3.  Are there any requirements or restrictions to becoming a Member?

No.  You should have a desire to stay at some of the World's Finest Resorts located in over 100 Countries.  Everyone is welcome to join. 

4.  How far in advance do I need to make my reservations?

You can book with as little as 48 hours before your arrival.  You can also book months in advance if you prefer.  It is totally up to you and your travel needs.  By using our Membership Website you will be able to see in real time what properties are available.  Reserve the resort on-line or call the toll free number and book immediately.

5.  How long will it take to receive confirmation?

You will be notified within 72 hours via email.  A hard copy of your accommodation request confirmation usually takes 10 to 14 days to arrive through the conventional postal service. If you have not received your written confirmation within this time, please contact us.

6.  Can we change our check in day once we are confirmed?

Unfortunately, NO.  All bookings once confirmed can not be changed. 

7.  What if I want to request a destination that is not on your website?

Give us a call at our Toll Free Number and we will work with you finding the location you desire.  We have 1,000s of properties that we can not put on-line due to agreements that we have established with these providers. 

8.  How can I be sure that participating resorts are of high standards?

To be eligible, resorts must meet the high standards that we set for resorts offered to Members. 
All of our resorts are listed with the two largest Timeshare Exchange companies and are 3, 4, and 5 Star Resorts.

9.  What if I don't want to use your Website to book my Vacations?

Members are welcome to contact our customer service department directly by telephone via our toll free number.
There is NO Charge for this VIP Service.  Other companies charge $149.00 a year to get VIP Treatment.  We believe EVERYONE should be treated like a VIP.

10.  How long will it be before I can use my Membership?

Your Membership will be active immediately upon receipt of cleared funds, and you can begin enjoying your membership and booking travel.  You will receive an E-mail Confirmation that will include your Membership Number and Password.  Normally take 24 - 72 hours to activate your membership.

11.  Do resorts have specific check in days?

Yes.  Every resort sets its own check in/check out days and check in/check out times.  The most common is Saturday or Sunday, with an afternoon check in and morning check out.  Please review details of property for exact information on that property.

12.  How long is my reservation for?

Unless other arrangements have been made, all accommodations are for 8 Days and 7 nights. 
Members wishing to arrange for additional nights should contact the resort directly.

13.  What if we are going to arrive late at the Resort?

When you receive your travel confirmation you will receive the telephone number for the resort.  Simply call ahead to the resort and let them know you will be checking in late.

14.  What if I lose my confirmation?

You should place your confirmation in a SAFE place with your other important travel documents.  However, if you are scheduled to arrive within seven days, we can FAX or E-mail you with another copy. 

15.  Is there a limit to the number of people who can use one accommodation?

The only limit is based on the size of the accommodations.  Most one bedroom accommodations will sleep 4 people; most two bedroom will sleep 6 people.  Again, just check the details of the resort and room size before booking.

16.  Should I expect any other additional charges after I arrive at the Resort?

No.  However, your reservation does not include transportation to and from the resort, room key deposits, or personal charges such as meals, telephone calls, etc. These are your responsibility.  Some resorts will require that you put a deposit on your credit card to make sure no damage is done to the property.  Again, just check the details of the resort before booking.

17.  Can we transfer our entire Membership to a friend or family Member?

Yes.   You can transfer your Membership at any time. There is a $97 administration fee for all transfers.

18.  What kind of savings can I get on Resort Condos?

This is the MAIN Membership benefit of your "Vacation Club Membership".  You can save up to 80% off the original Rack Rate.  We also have Hot Weeks for as low as $100.00.  When comparing with other online booking engines you will notice savings in the $100s of dollars and even sometimes more than $1,000 in savings.  The more you use your membership the MORE you save.

19.  How many vacations can I book with my membership?

You can go on as many vacations as you would like with your membership!  You are not limited to a certain number of vacations a year like some other companies.   You chose how many vacations you would like to take! 

20.  Can I put a membership in a Company Name?

No.  All memberships are for personal use.  You may not have a membership in names of Churches, Businesses, Companies or any type of Organization.  

21.   Does the price of the Resort Condo include Airfare?

No.  Airfare is not included with our Resort Condo Rentals.  However, you can book Airfare, Car Rentals, and Hotels on our website or by calling our Toll Free Number.

22.  Will I need to go through a Timeshare Presentation?

No.  No Timeshare Presentation is required.  HOWEVER, we recommend that you take the Timeshare Presentation if it is offered to you.  YOU will be able to learn what the RETAIL cost to OWN one week at this Resort.  This will make for a GREAT TESTIMONIAL showing how much you saved by being one of our Vacation Club Member".  Many Timeshares will sell for $15,000 - $150,000 for just ONE WEEK.   Just keep in mind... DON'T PURCHASE...

23.  Do you have a Guarantee?

YES we do.  We PROMISE to save you at least TEN TIMES your Activation Fee over the period of the next 5 years.  If you will simple use your membership just once each year and you do not see a savings of at least TEN TIMES the cost of your Activate Fee (compared to Expedia.com), we will issue you a Complete REFUND.

24.  How does the inventory work?

When you go to our main fulfillment website you will be able to see our Resorts Inventory.  It is CONSTANTLY changing.  You might do a search on Florida today and only get a few listings.  You check again tomorrow and you might have 100s of properties just in the Orlando area.  Therefore, please keep in mind that the inventory changes on a daily basis... based on current availability.  Resorts will be added and resorts will be taken away based on bookings.  However, we are confident that you can find a wonderful resort at a GREAT PRICE.

25.  Are there any other fees that we should expect to pay?

In an effort to keep the lowest prices with our RESORTS Vendors (which will save YOU an additional $100 LESS per condo week) we have agree to allow them to charge a $25 service fee to cover their costs such as Credit Card Fees.